Cash flow is the lifeblood of business and the performance of your receivables cycle holds the key to maximising your cash flow. Partnering with the worldwide leader in receivables management outsourcing allows you to take control of your receivables processes and obtain overall excellence in their performance.

D&B is dedicated to organisations seeking to engage their non or late paying customers with a greater focus upon the long term customer relationship.

D&B can provide first party collections engaging customers in the name of the client on current and past due accounts receivable. Collection servicing can be in the form of written demands and/or telephone calls and may be for a prescribed period of time or through final resolution or placement with a third party.

Unlike traditional third party collections, receivable management outsourcing is geared to encompass your entire accounts receivable process - from initial invoicing and customer contact to collections and bad debt recovery. It starts out as a customer service function, with calls and letters to verify satisfaction, encourage payment and forecast potential problems. All are handled in the client's name in a customer-oriented manner.

Gains are achieved by leveraging our superior technology, collection expertise and vast business information databases including proprietary Credit and Recovery Scores. These capabilities are deployed in your company's name. We can analyse your company's portfolio, apply best demonstrated practices and use the data to create an optimal treatment plan where our efforts have the greatest impact on your receivables.

D&B uses its international strength and expertise to offer a receivables management outsourcing service that is value adding, efficient, cost effective and seamlessly integrated to a growing number of Australian & New Zealand companies.

By outsourcing the servicing of your accounts receivable to D&B, you will have both internal (processes efficiency) and external (customer relationships) quality levels upgraded, enhancing significantly your business know-how. A pivotal element is that D&B can work with you as an extension of your staff - whenever you need help servicing your receivable assets, strengthening your customer relationships and improving the productivity of your staff.

Stimulating your ledger with D&B RMO activities will enable you to recover more receivables at an earlier stage, achieving greater customer retention in an efficient manner.