Want to find out more about D&B's debt collection services? Contact Client Services on 13 23 33.

Keeping you informed

D&B will ensure that you are informed every step of the way.  

We understand the value of your overdue accounts and the importance of being able to track their progress. Accordingly, our DebtView service allows you to place an account for collection at anytime and monitor the progress of the recovery action in real-time.

Through D&B's  DebtView service you can generate your own status reports and communicate directly with your Account Manager, noting any actions regarding the activity on the file.

With DebtView you can:

  • Gain direct access to your client accounts
  • Load new accounts for collection
  • Process client payments
  • Generate a range of status reports
  • Send and receive mail from your Account Manager
  • Cut and paste relevant data

A D&B Account Manager is responsible for the day-to-day operation of your account, thereby ensuring the highest possible level of knowledge about your accounts and debtors.

To ensure that we are held to the utmost performance standards, D&B can provide regular benchmark reporting, measuring your recoveries against the industry average.  D&B also provides unequalled customer service support to ensure your company's unique collection needs are met.