Dun & Bradstreet is involved in a range of activities which support the continued growth and development of the industry. These include:
- The Age | D&B Victorian Business Awards
- AICM Young Credit Professional
- D&B National Business Expectations Survey
- D&B Trade Payment Analysis
- National Telemarketing & Call Centre Awards for Victoria (Telstra APTA)
The Age | D&B Victorian Business Awards
The Age | D&B Victorian Business Awards seek to promote, acknowledge and reward Victorian businesses for outstanding business achievement and financial performance. Since their inception, the awards have been held in the highest regard within the Victorian business community. Now in their 10th year, they have grown to become the state's most distinguished business award program.
Business awards categories: Manufacturing, Country & Rural, Building & Allied Industries, Retailer, IT/Business Services, Exporter/Wholesalers
These business awards, unique to others, operate on an exclusive invitation only basis. Businesses are invited to take part in the award program based solely on the strength of their financial profile contained within the D&B database.
- Strong Dynamic Risk Score - The DRS is a statistically derived measure that assesses the probability of a business experiencing severe financial distress during the next 12 months.
- Strong Dynamic Delinquency Score - The DDS is a statistically derived measure that assesses the probability of a business paying its bills in a severely delinquent manner over the next 12 months.
- Lack of adverse information - Collections, court actions and registered charges
- Positive Net Worth
By winning category awards businesses will be offered $2,500 worth of D&B products and a feature article in The Age (Business Section). All category winners will proceed to the Grand Final at the ceremony, the winner of the overall award will be crowned Victoria's Best Business of the Year and will win $25,000 worth of D&B products and an additional feature article in The Age (Business Section).
AICM Young Credit Professional
Dun & Bradstreet is the major sponsor of the AICM (The Australian Institute of Credit Management) Australian Young Credit Professional of the Year Awards program. since their inception these awards have been held in the highest regard within the credit profession as a symbol of excellence from which our future business leaders will be drawn. The purpose of the awards is to honour participants pursuing excellence and who make an outstanding contribution within the credit field. Since 1996, D&B sponsors this award as part of its ongoing commitment to industry and technological excellence.
D&B National Business Expectations Survey
Every month D&B Australasia conduct a National Business Expectations Survey. Each quarter over 1,200 business owners and senior executives representing major industry sectors across Australia are asked if they expect increases, decreases or no changes in their upcoming quarterly Sales, Profits, Employment, Capital Investment, Inventories and Selling Prices. Since its introduction in Australia in 1988, the survey has proven to be a highly reliable measure of economic performance.
Each quarter D&B asks a sample of executives in manufacturing, wholesaling and retailing businesses across Australia if they expect an increase, decrease or no change in their quarter - ahead sales, profits, employees, capital investment, inventories and selling prices compared with the same quarter a year ago.
The D&B index figures are the net percentage of respondents expecting higher sales, profits, etc. Each index in calculated by subtracting the percentage of respondents expecting decreases from the percentage expecting increases. The executives are also asked for actual changes over the twelve months to the latest completed quarter. Since the middle of 1999, D&B has been obtaining about 300 responses each month of the quarter, rather than some 900 responses in the third month of each quarter. From September 2000, responses have been obtained from 400 executives each month.
D&B Trade Payment Analysis
Generated from the D&B Trade Information Program the Trade Payment Analysis is published annually. The Trade Information Program at D&B collects the business to business age trial balances of medium to large companies on a monthly basis. This data is cross-matched to D&B's extensive database and makes up 98% of D&B's trade database, giving an objective view on how companies pay their accounts. Each year, D&B processes over eight million trade and credit references, giving D&B Australia the most comprehensive record of business to business transactions in the country.
National Telemarketing & Call Centre Awards for Victoria (Telstra APTA)
We are also widely praised for our excellence in both customer service and professionalism when dealing with debtors. Our call centre has been awarded the Telstra sponsored APTA call centre award. This award represents two years of hard work and outstanding achievement for the CSC. Since the CSC's official launch in August 1995, the centre has been transformed from an "order taking" Dunsdial to a truly World Class Customer Service Centre. There has been significant investment in customer focused state of the art technology, extensive training (internal & external) and a "best of the best" hiring policy.
