► I've been contacted by D&B regarding an overdue debt.

► I've been contacted by D&B regarding an overdue debt.

Have you received a letter, SMS, email or calling card from D&B in relation to a debt?

As a large organisation working for many Australian businesses, we have many 1300 numbers in operation.
Please call the 1300 number mentioned in the communication you’ve received from us and one of our operators will be able to assist you.

Operating hours are: Monday to Friday: 8:00am to 8:00pm AEDST
Saturday: 9:00am to 3:00pm AEDST

► I'd like to order a copy of my personal credit file.

► I'd like to order a copy of my personal credit file.

You can request a copy of your personal credit report online. Your identity will need to be verified, so please ensure that the details you provide are complete and accurate. You are entitled to request your credit report for free once a year. You can also receive a free credit report if an application for credit was declined in the past three months.
Order your personal credit report >>

Alternatively, you may complete our Application for Personal Credit Report form to receive a copy of your credit report in the mail. In addition to completing the form, you will need to provide the following documents to verify your identity:

  1. A copy of your Driver’s Licence or Passport or Birth Certificate or Proof of Age card; AND
  2. A copy of a document issued by an official body (such as a utility bill or bank statement)

D&B adheres to the Privacy Act, Credit Reporting Code of Conduct and the Australian Privacy Principles by providing you with the right to obtain a copy of your credit report.

► I'd like to order a business/commercial credit file or payment report.

► I'd like to order a business/commercial credit file or payment report.

Timely and accurate credit decisions are critical to your business success. The D&B Express service provides immediate access to our commercial database to conduct credit checks on individual businesses and directors.

With D&B Express you can conduct a number of checks from confirming a business' existence to predicting financial stability and payment patterns. No matter how big or how small your customer or prospect, a D&B credit report can give you the complete view of their risk profile.

Logon to D&B Express >>


► I'd like to lodge a complaint.

► I'd like to lodge a complaint.

D&B's Complaints Handling Procedure promotes timely and efficient handling of complaints in a fair and objective manner. To access the complaints procedure or lodge a complaint please click here.

► I'm interested in a career with D&B.

► I'm interested in a career with D&B.

► Other general enquiry.

► Other general enquiry.

Please call 13 23 33 and follow the prompts.